Keys & Checks
€69 a month · apartment €49 · VAT included
- Key holding
- One visit a month with a photo report
- Response by the next working day
- No repair time included
For holiday-home owners · Sagres to Portimão Orla On Call for owners · by Orla Algarve
Your holiday home, looked after while you're away.
One message when something breaks; our own people fix it and send photos, with no commission on your bookings or long lock-in. Plans from €69 a month.
When something breaks, send us one message. We send our own technician, or a trade we've used for years, and the photos land on your phone when it's done.
From the team at Orla Algarve, who have built and renovated Algarve homes for 25+ years.
Plans from €69 a month · No commission on your bookings · No long lock-in
Orla On CallLagos
Guests say the AC in the main bedroom isn't working
On it. Our technician is on the way.
All fixed ✓ Filter cleaned and gas topped up. Guests are happy.
Brilliant, thank you!
Three plans. Month to month.
No minimum term. Pay yearly and get 2 months free. Swipe to compare.
Cover
€149 a month · apartment €119 · VAT included
- Everything in Keys & Checks
- Fortnightly visits
- 30 minutes of repairs included each month, rolling over up to 3 months
- Response within 4 hours
Guest-ready
€249 a month · apartment €199 · VAT included
- Everything in Cover
- 6 pre-arrival checks a year
- 60 minutes of repairs included each month, rolling over up to 3 months
- Response within 2 hours
- Annual Health Check included (worth €195)
On every plan
- Extra time at €45 an hour, no call-out fee
- Trades at trade price plus 10%, on one Orla invoice
- 30-day fix guarantee on our work
- Cover 08:00 to 19:00, 7 days a week
Backed by Orla Algarve. The directors who manage Algarve builds look after your home.
Something broken right now? Not a member yet? We can still help.
Letting your own home from abroad works, until something breaks.
Nobody answers in August
You're ringing round from another country while every trade in town is booked.
One problem, one bad review
A day without hot water can cost you a refund and a star you'll never get back.
Was it actually done?
You pay the bill without ever seeing the work.
As simple as sending a message.
- 01
Message us
WhatsApp, phone or email. Your guests can contact us directly too.
- 02
We send our people
Our own technician, or a trade we've worked with for years. Urgent jobs within your plan's response time.
- 03
You get the photos
Before and after pictures and a short note, straight to your phone.
What we look after
Repairs, checks, and the jobs in between.
Why owners choose us
- Our own technicians, who get to know your house.
- Fixed properly. We're part of a construction company, so we find out why it broke and fix that too.
- You see the work. Photos on every job.
- You keep your bookings. We fix things; we don't take a cut of your income.
Plans
From €69 a month. No commission, no long lock-in.
Management companies usually take 20% to 40% of every booking. We charge a flat monthly fee. Plans are month to month with no minimum term. You can cancel before your next monthly payment. Pay yearly and get 2 months free.
Keys & Checks
Someone to call, and better rates when you do.
€69 / month · apartment €49 · VAT included
- Key holding
- One visit a month with a photo report
- Response by the next working day
- No repair time included
- Extra technician time at €45 an hour, with no call-out fee
- Member rates for trades
Your fees count as credit if you upgrade.
Choose Keys & ChecksCover
Regular checks, so small problems stay small.
€149 / month · apartment €119 · VAT included
Everything in Keys & Checks, plus:
- 2 visits a month (fortnightly)
- Photo report after every visit
- An extra check after every storm
- 30 minutes of repairs included each month, rolling over up to 3 months
- Taps, drains and damp checked
- Urgent response within 4 hours
Guest-ready
For homes you let. Checked before guests arrive.
€249 / month · apartment €199 · VAT included
Everything in Cover, plus:
- Annual Orla Property Health Check
- 6 pre-arrival checks a year
- 60 minutes of repairs included each month, rolling over up to 3 months
- Urgent response within 2 hours
- One named contact
Prices include VAT. Pay yearly and get 2 months free. Repairs beyond what’s included are charged at member rates.
Checked by the team that builds villas
The Orla Property Health Check.
Once a year, our construction team inspects your home from the roof to the pool plant. You get a signed report: what needs fixing now, what can wait, and what it will cost.
- Roof, terraces and waterproofing
- Damp and drainage
- Plumbing and hot water
- Electrics
- Air conditioning
- Pool and garden equipment
- Doors, windows and locks
- Signs of bigger problems
Included in Guest-ready · or book one on its own for €195
Book a Health Check →Property Health Check
Casa Mar, Praia da Luz
- Terrace sealant failing over bedroomFix now
- AC filters due for serviceBefore summer
- Hairline crack, garden wallMonitor
- Electrics and hot waterAll good ✓
Signed: Orla Algarve construction team · Costs itemised
Not ready to join?
We can still help in an emergency.
Non-members are welcome for genuine emergencies. Members come first and pay less.
| Item | Non-member | Member |
|---|---|---|
| Emergency call-out | €95, including the first 30 minutes | No call-out fee |
| Hourly rate | €60 an hour after the first 30 minutes | €45 an hour for extra technician time |
| When we come | As soon as we're free · members first | Within the response time in your plan |
| Payment | Card or MB Way before we attend | Invoiced monthly |
| Photo report | Yes | Yes |
Join within 30 days and your call-out fee comes off your plan.
Emergency help →From Sagres to Portimão, and everywhere in between.
Get a quote for your home.
Tell us where it is and what you need. We reply within 24 hours, in English and Portuguese.
Ask about a plan
We reply within 24 hours, in English and Portuguese.
Questions owners ask
Do I need to be in Portugal?
No. Message us from wherever you are, and we send you the photos when it's done.
How do you get in?
The Keys & Checks plan includes key holding.
Do you take a share of my bookings?
No. You pay a fixed monthly price for cover, or a call-out rate for one-off jobs. Your rental income stays yours.
Can my guests contact you directly?
[CONFIRM — e.g. a number you can add to your house guide]
Am I tied in?
Plans are month to month with no minimum term. You can cancel before your next monthly payment.
Can I use you without a plan?
Yes, for emergencies and one-off jobs at our non-member rates. Members get priority and lower rates.
What if it's a bigger job?
Our construction team at Orla Algarve scopes and manages larger works and renovations.
Orla On Call — A service of Orla Algarve Construction Management Ltd, Rua Francisco dos Santos Gavina, L.63, Lagos, Algarve · +351 962 032 309 · +44 7422 577054